Gift Vouchers Stay

How do I contact Ireland's Blue Book?

To contact the team at Ireland's Blue Book you can email us at, visit the Contact page on our website, or call our head office on 01 676 9914. Our phone lines are manned from 9am-1pm and 2pm-5pm Monday to Friday. Outside of these hours please leave a message with your name and number and we will get back to you as soon as possible. 

How do I order an Ireland's Blue Book Gift Voucher

You can purchase an Ireland's Blue Book gift voucher on the Ireland's Blue Book website here. You can choose to have the voucher posted to yourself, or directly to the recipient.

Postage & Packaging will incur a cost of €7.00.

Alternatively, you can purchase an email voucher for a more sustainable paperless option. Email vouchers will be sent immediately, direct to either yourself or the recipient of your choice.

When will my voucher be posted?

When ordered before 12pm on any business day, your voucher will be posted out that day. If ordered after 12pm, the voucher will be posted the following business day. 

When will I receive my voucher?

We post all vouchers with An Post. They recommend 3 to 5 days delivery within the Republic of Ireland, however, it is often much faster than this. Unfortunately, we cannot guarantee a precise delivery date. 

For orders within the EU, approx. 5-7 business days for delivery.

For orders to the UK and/or Northern Ireland, the delivery time is significantly longer. Approx. 12 business days.

Is there somewhere I can drop in to buy a voucher?

No, we do not have a public office. We send our vouchers out in the post daily Monday - Friday. We have a back office that is not suitable for the public and is up four flights of stairs.

There is often no one in the office day to day as we are attending events.

However, if you are in a situation where you need a voucher last minute or very urgently, where possible, we can try to accommodate a collection service from our office. 

A COLLECTION voucher must be ordered and paid for over the phone, before you arrive to collect it. It will take approx. 15 minutes to process a COLLECTION voucher from time of call.

How long is my voucher valid for?

We include an expiry date of approximately 5 years on all vouchers, as required by law. However our company policy is to always accept expired vouchers, and all houses, hotels and restaurants in the Ireland's Blue Book collection are happy to accept expired vouchers.

I have not received my email voucher yet, what can I do?

You should receive your email voucher instantly. If it is not in your inbox, please check your spam/junk folder. 



I have an expired Ireland's Blue Book gift voucher, can I extend the date?

It is not necessary to extend the date on your Blue Book gift voucher as our company policy is to accept vouchers that have passed their expiration date. Simply bring the voucher with you to your chosen house, hotel or restaurant and this can be used as normal.

Can I cancel my voucher and get a refund?

Yes, we can process cancellations and issue refunds for vouchers. However, it is important to keep in mind our terms and conditions:

o Refunded funds will be credited back to the original purchaser / cardholder.

o Vouchers exceeding a 160-day purchase period are not eligible for refund. 

How do I use my Ireland's Blue Book gift voucher?

To use your voucher, simply make a reservation with your chosen hotel or restaurant as normal. Bookings can also be made on the Ireland's Blue Book website. Then bring your voucher with you when you visit the house or restaurant. When you are presented with your final bill, your voucher can be used for full or partial payment.

If there is any value remaining on your voucher it will be given back to you with the remaining amount, and this can be used again in future.

I’ve lost my Blue Book voucher. What should I do?

If you have lost a voucher we will do our best to replace this for you. Please complete our Lost Voucher form with as much detail as possible and we will get back to you as soon as possible. Please note, all voucher replacements will be sent electronically as a PDF document. 

Can I pay for my voucher with cash/cheque/AMEX/Paypal

No, we can only accept Visa Debit, Visa Credit and Mastercard.

What can I use my Blue Book Voucher for?

Your Blue Book voucher is quite versatile. It does not need to be used strictly for an overnight stay at a property, it can be used for just a meal/ lunch/ afternoon tea or even Spa treatments in our Blue Book properties.

We would always recommend contacting the property first to check availability.


Frequently Asked Questions